Job Description

OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:  

• Generous Paid Time Off 

• Competitive Medical, Dental & other wellness programs 

• Disability and Life Company Paid 

• Retirement Plan Options 

• Generous Employee Purchase Discounts   

Pay Range: $41,000 - $59,000  

What You’ll Do (Essential Duties and Responsibilities):   

• Generate new and repeat sales by providing product and technical information in a timely manner on incoming sales calls, electronic communications 
• Determine customer requirements and expectations in order to recommend specific products and solutions 
• Recommend alternate products based on cost, availability or specifications 

• Present price, credit and terms in accordance with standard procedures and customers' profitability profiles 

• Accurately process customer transactions such as orders, quotes, and warranty upgrades 

• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items 

• Educate customers about terminology, features, benefits, and new owner experiences of products in order to improve product related sales and customer satisfaction 

• Setup and maintain customer files 

• Works in conjunction with Sales Support to resolve customer issues or complaints 

• Provide accurate information regarding availability of in-stock items, shipment dates and expected date of delivery 

• Be flexible to maintain a retail schedule that includes nights, weekends and holidays. 

• Work is performed in a Call Center environment but can lead to work from home in the Lexington, KY area 

• Perform other duties as assigned. 

What You’ll Need (Qualifications):  

• 1-3 years of Sales experience preferred. 

• Experience in sales. 

• Understanding of the sales process and dynamics. 
• A commitment to excellent customer service

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